Desk Operations
implementation, training and multi-store rollouts
Covers installation, staff training, offline planning and reporting across one site or many.
POS Tech Guide
A practical guide to choosing, implementing and running point-of-sale systems for Australian retailers, cafés, restaurants and service businesses.
Not yet published. What we cover, and who covers it, is set out below.
What we cover
POS Tech Guide covers how Australian businesses choose, implement and live with point-of-sale systems. It works through hardware and peripherals, payments and reconciliation, inventory features, reporting and integrations, with separate attention to hospitality, service and multi-store operations. Contract terms, outage planning and replacement decisions get the same treatment as day-to-day use.
Written for small business owners and operations managers choosing or replacing a POS.
- 01System Selection
- 02Payments & Reconciliation
- 03Hardware & Peripherals
- 04Inventory Features
- 05Multi-store Operations
- 06Contracts & Replacement
The desks
Each desk is part of the editorial team with its own beat, not an individual. The byline names the desk, and the structured data identifies it as an organisation.
Desk Payments
payments, reconciliation and controls
Follows surcharging, settlement timing, reconciliation and security controls around the till.
Desk Systems
POS selection, hardware and integrations
Assesses terminals, peripherals and software options against how Australian shops actually trade.
How we work
Written for the people who decide
Comparing, running and replacing POS systems in Australian shops. Articles are written for people with a concrete decision in front of them, not for those trying to sell one.
Numbers name their source
Every figure says where it comes from and when it dates from. Where the industry disagrees, that is stated, rather than quietly taking a side.
Nothing tracks you here
No cookies, no analytics, no third-party scripts. If that ever changes, the privacy policy changes the same day.
Where should we start?
The order is not set yet. If there is a question you have had to answer the hard way yourself, send it to the editors. It is the most useful thing you can send a publication that has not yet begun.